Privacy Policy

Pursuant to EU Regulation 2016/679 GDPR

This Site collects Personal Data of its Users.

The Data Controller:


TYPES OF DATA COLLECTED Operational Headquarters

Hotel Resort Antico Verbano – Via Sempione, 60/62 Piazza G. Marconi, 28046 MEINA (NO)

Registered Office

  1. Residence Srl – viale Bezzi, 73 20146 Milan (MI)

Among the Personal Data collected by the website, independently or through third parties, are the following: First name, Surname, Email address, Telephone number, Usage Data, Personal Data, Identity Data and Cookies.

In this policy or in the policy texts displayed before the collection of the Data itself, the type of Data collected is specified.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically.

Unless otherwise specified, all Data requested by the site is mandatory.

If the User refuses to communicate them, it may be impossible to provide the Service for which they are inserted.

In cases where the requested Data is indicated as optional, Users may freely choose whether to communicate it or not, without any consequence for the availability of the Service or its operation.

Users who have doubts about which Data is mandatory may contact the Data Controller.

The possible use of Cookies, or other tracking tools, by this Website or by the owners of the third-party services used by the website, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the purposes described in this document and in the Cookie Policy, where available.

The User assumes the responsibility for the Personal Data of third parties obtained, published or shared through this Website and warrants that they have the right to disclose or disseminate such Data, freeing the Data Controller from any liability to third parties

Method and place of processing of collected Data

The Data Controller adopts all the most appropriate security measures aimed at preventing access to Personal Data, its unauthorised disclosure, modification, or destruction.

Processing is carried out using electronic and/or telematic tools, with organisational methods and logic strictly related to the stated purposes.

In addition to the Data Controller, in some cases, other parties involved in the business organisation may have access to the Data, such as: employees, administrative and commercial personnel, marketing, lawyers, system administrators, third-party technical service providers, postal couriers, hosting providers, IT companies, or communication agencies.

The Data are processed at the Data Controller’s operational facilities and in any other place where the parties involved in the processing may be based.

We may store Information, including Personal Information, locally on your device using cookies and/or other application and browser storage methods.

The User’s Personal Data may be transferred to a country other than the one where the User is located.

The User has the right to obtain information on the legal basis for the transfer of Data outside the European Union and on the security measures adopted by the Data Controller to protect the Data.

In the event that one of the transfers described above takes place, the User may refer to the respective sections of this document or request information from the Data Controller by contacting it at the aforementioned contact details.

Data Processors engaged by the Data Controller

The updated list of Data Processors of User Data may always be requested in writing to the Data Controller.

Legal basis for the Processing of User Data

The Data Controller processes User Data in accordance with these Conditions:

  • The User has given their consent for one or more specific purposes;
  • The processing of Data is necessary for the conclusion of a contract with the User and/or for the execution of pre-contractual measures;
  • The processing is necessary in order to comply with a legal obligation to which the Data Controller is subject;
  • The processing is necessary for the performance of a task in the public interest or for the exercise of public powers with which the Data Controller may be vested;
  • The processing is necessary for the pursuit of the legitimate interest of the Data Controller; it is always possible to request the Data Controller to specify the processing if based on the law, provided for by a contract or necessary to conclude a contract;
  • User Data is collected in order to enable the Data Controller to provide its services, as well as for the following purposes: contacting the User, interaction with external social networks and platforms, statistics and viewing of content from external platforms. To obtain more information, read the privacy policies of the individual third-party sites.

Data retention time

Personal Data shall be processed and stored for as long as required by the purpose for which they have been collected.


  • The Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User shall be retained until the complete execution of the contract itself;
  • The Personal Data collected for purposes attributable to the Data Controller’s interest shall be retained until such interest has been satisfied. The User may obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
  • Where the processing of the Data is based on the User’s consent, the Data Controller may retain the Personal Data until such consent is explicitly revoked.
  • In addition, the Data Controller may be obliged to store some Personal Data in compliance with a legal obligation or by order of a public body.